Shipping Policy
Effective Date: May 20th 2024
At Wilborn Creek Powersport, we ensure reliable and timely delivery of your orders. Below is a detailed overview of our shipping policies:
Shipping Regions and Rates
We ship to customers in the USA, Canada, and the UK.
- USA: Flat shipping fee of $350
- Canada and UK: Flat shipping fee of $400
Processing and Delivery Times
-
USA and Canada:
- Processing Time: 1–2 business days
- Delivery Time: 2–5 business days
-
UK:
- Processing Time: 1–3 business days
- Delivery Time: 4–7 business days
Please note that processing times may vary during peak periods or holidays.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment.
Damaged or Lost Shipments
- If your order arrives damaged, please notify us within 48 hours of delivery.
- For lost shipments, we will work with the courier to resolve the issue and provide a replacement or refund as applicable.
International Shipping Considerations
- Customers are responsible for any applicable duties, taxes, or import fees for orders shipped outside the USA.
- We ensure all required documentation is provided to facilitate customs clearance.
Questions?
For further details or concerns about shipping, contact us:
- Email: info@wilborncreekpowersports.com
- Phone: (817) 254-0441